Partners and Experts: Paris offers high-quality, reliable linen services that are managed by a company you can trust. With state-of-the art technology, and experienced dedicated people, Paris Healthcare Linen Services is your preferred outsourcing specialist. We are committed to offering a regional laundry service to institutions that provide quality patient care, while focusing on cost containment without sacrificing quality services for patients and staff. We are experts in linen management systems, and we build lasting relationships with our healthcare customers.
Technology / Continuous Process Improvement: The use of technology is a core competency at Paris. Through our P-LINK Textile Management System (sm), Paris manages information and partners with its customers to drive down linen usage and costs. Real-time, web accessed reports are an invaluable tool to hospitals, to track usage by department and many other performance metrics. Hand-held computer devices are available to our healthcare customers to facilitate ordering and inventory levels. In addition, our culture of continuous process improvement ensures that we remain a leader in the textile laundry industry, and that our customer’s needs are served with excellence.
Usage Reduction / Cost Containment: Changing the paradigm of this industry, Paris focuses on ways to reduce linen usage, and contain costs, without compromising patient satisfaction. Our innovative programs track linen usage to help lower the cost per patient day (CPPD), and to control waste. We assist in regulating linen consumption through education and communication with your staff. We also provide staff training on how to use valuable management and tracking data – another example of how Paris is your Partner in Linen Management.
Experience / Customer Service: Paris is proud of its experienced management team and workforce that are dedicated to handling all of your linen/laundry needs. Account Managers deliver a level of customer service that consistently exceeds that of in-house laundries. We visit and survey our customers regularly and have developed such service programs as: Exchange Cart, Linen Committees, Linen Awareness Days, Linen Detectives, and Customer Appreciation Day. Account Managers can be reached 24/7 to address your questions, share information, or address any issues that might arise. Our leadership team pools its knowledge base to develop a plan for exceeding the needs of your facility.